Providing help and creating hope in Maine
Related Program: Refugee & Immigration Services
Refugee & Immigration Services
Portland, Maine
Position Description: The Emergency Response Volunteer Team Leader, is a volunteer leadership role within the Refugee & Immigration Services mission of supporting New Mainers across Maine. This individual serves as a team leader for regional volunteers and helps coordinate rapid response efforts to address urgent client needs. The role ensures that emergency supports including food access, transportation, and resource connection are delivered to refugees across the state. The Team Leader will work closely with the Volunteer Coordinator, who is a staff member at RIS.
Key Responsibilities: (specific tasks volunteer will be working on)
- Primary volunteer team leader for emergency response and efforts
- Mobilize emergency response support in collaboration with staff of RIS
- Connect families in crisis with relevant resources
- Serve as a liaison between volunteers and RIS staff
Impact of Opportunity: (how it supports the mission of Catholic Charities & the difference it makes on the people/program served by the volunteer's efforts)
By serving as an Emergency Response Coordinator, you help ensure that New Mainer families receive timely support during vulnerable moments. Your leadership strengthens community solidarity, improves access to critical service, and help families stabilize.
Qualifications & Skills Required:
- Strong communication skills.
- Ability to lead and motivate volunteers.
- Cultural Humility and Sensitivity to the experience of refugees and immigrants.
- Ability to respond calmly and effectively in urgent situations
- Moderate computer skills in email exchange, Excel and Word document.
Training Offered: New volunteer orientation, refugee resettlement 101, leadership at Catholic Charities Maine
Time Commitment/Schedule: 15 hours/week during work days M-F - remote/hybrid
Benefits: (what will the volunteer gain from this experience?)
- Build skills in rapid response planning and problem solving.
- Gain deeper understanding of Maine's social services network and systems.
- Play direct role in stabilizing families during moment of volnerability.
Program Contact: Charles Mugabe, Director of Migration, cmugabe@ccmaine.org
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