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FAQ: Frequently Asked Questions

What is a refugee? 

A refugee is someone who is unable or unwilling to return to their country of origin owing to a well-founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group, or political opinion (UNHCR)  

Please reference this video for further information on who refugees are and how they arrive in the United States.  


What is the difference between a refugee and asylum seeker? 

Refugee and asylum seeker are both terms that are thrown around often interchangeably within the media, but they refer to distinctly different groups of people. Refugees have had their asylum case examined and have been given a positive decision on their asylum. In the United States, refugees have the right to reside and work here indefinitely and eventually apply for US citizenship.  

Asylum seekers are individuals from foreign countries who made the request for asylum within another country, like the United States, but have yet to receive a positive or negative decision to be granted asylum. If this request was made within the United States, they are legally allowed to reside (and work after 180 days) within the United States until a determination regarding their asylum case has been made.  


Who do we serve? 

The Office of Maine Refugee Services serves individuals who qualify for ORR-funded services. This includes refugees, asylees, Cuban and Haitian entrants, Iraqi and Afghan Special Immigrants, Amerasians, Victims of human trafficking, Afghan Humanitarian Parolees, and Ukrainian Humanitarian Parolees.   

Please visit the Office of Refugee Resettlement for more information on eligibility and benefits.

  
What is the resettlement process? 

Resettlement to the United States is a two-part process for refugees that can be understood as the pre-arrival and post-arrival process. The pre-arrival refugee process for refugees located outside the United States is the responsibility of the US State Dept., US Dept. for Homeland Security, and the United Nations High Commission for Refugees (UNHCR). These agencies hear refugee's asylum claims, investigate them, and then determine their validity while the refugee is hosted in a third country. If approved, UNHCR refers a certain number of refugees, that the United States agrees to voluntarily, to resettle within its borders. That process can be seen below  

USA for UNHCR: Refugee Resettlement to US, Pre-arrival  

After step 6, refugees are matched with a resettlement agency, like one of the three located in Maine, and receive case management and other federal benefit programs designed to assist with their resettlement and integration. This process is overseen by the US State Dept., and the US Dept. for Health and Human Services. Refugees are eligible for case management services and other benefit programs for up to 5 years after their date of first arrival in the US. This process can be seen in the graph below: 

Catholic Charities: Refugee Resettlement Post-Arrival in the US 

 

What are the different options for resettlement? 

There are several pathways to resettlement available for refugees. Now refugees can resettle through virtual, cash-based, Welcome Corps, or standard resettlement pathways to best fit their individual situation. Please review the graph below that highlights the major differences between each pathway.  

 

How do I apply for asylum? 

Applications for asylum within the US can be made by following these steps outlined here by USCIS, the federal agency responsible for the initiation of the asylum process. The Office of Maine Refugee Services is not responsible for receiving asylum applications. 


I have received a positive asylum decision, how do I enroll in services and benefits? 

Once you have received a positive asylum decision please call or visit the following resettlement agencies and someone will assist you with starting the process:  

  •  Catholic Charities Refugee and Immigration Services - (207) 781-8550 
  • Jewish Community Alliance of Southern Maine - (207) 772-1959 
  • Maine Immigrant and Refugee Services – (207) 782-0260 


I am a refugee interested in becoming a US citizen, how do I start that process?  

If you have refugee or asylee status, you can apply for naturalization after you have maintained permanent residency in the US for at least 5 years. After that, you can apply with US Customs and Immigration Services for citizenship. Please follow these instructions from USCIS 


Refugees are being resettled in my community, what can I expect?  

You can expect the same thing as if any other person were to move into your community. Refugees being resettled will not dramatically change the landscape of your community or negatively impact how you engage with your community. Refugees rather can be seen as contributors to the economy of your community in the long run! Refugees were found to have contributed nearly $124 billion more to the federal and state government budgets than the cost of refugee programs. For more information on the economic contributions of refugees, read here 


Interested in hiring a refugee? 

Potential employers are encouraged to consider hiring a refugee! Refugees are a great fit to any team. There are many reasons that refugees make great workers, such as their high productivity and the fact they have already been vetted by the US Dept. Of Homeland Security, please read more about why you should hire a refugee here. 

Please reach out to one of the three resettlement agencies if you would like to inquire how to get connected with refugees to discuss potential job opportunities: MEIRS, RIS, and JCA